Isabel Sonoqui
Tucson,AZ
Overview
20
20
years of professional experience
Work History
Security Officer
Tucson Hospital Holding Inc
11.2022 - Current
- Monitored hospital premises to ensure safety and security of patients, staff, and visitors.
- Responded promptly to emergency situations, coordinating with medical and law enforcement personnel.
- Assisted in training new security personnel on protocols and emergency response procedures.
- Documented incidents and prepared reports for management review, ensuring compliance with policies.
- Collaborated with healthcare staff to manage access control for restricted areas efficiently.
- Implemented safety drills to prepare staff for emergency scenarios, promoting awareness and readiness.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
Security Officer
Allied Universal Security Services
06.2022 - 11.2022
- Conducted regular patrols to identify potential security risks and maintain a secure environment.
Tagger
TJX/Home Good
10.2021 - 06.2022
- Tagged merchandise accurately to ensure proper inventory management.
- Collaborated with team members to maintain organized stock areas.
- Utilized scanning equipment to track product movement efficiently.
- Assisted in the implementation of new tagging procedures for improved workflow.
- Conducted regular quality checks on tagged items to ensure compliance with standards.
- Consistently met or exceeded performance metrics established by management for speed, accuracy, and overall job effectiveness as a Tagger.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Developed and maintained courteous and effective working relationships.
Kitchen Manager
Trinity Services Group Inc
05.2007 - 08.2021
- Supervised kitchen operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff on food preparation techniques and quality standards.
- Developed efficient workflows to optimize food production and minimize waste.
- Implemented inventory management systems, reducing costs through better resource allocation.
- Enhanced kitchen procedures by introducing innovative cooking methods and equipment usage.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
- Maintained meticulous records of health inspections, consistently achieving high scores.
- Oversaw food preparation and monitored safety protocols.
Housekeeper
La Posada Retirement Living
11.2006 - 05.2007
- Maintained cleanliness and sanitation standards in resident living areas and common spaces.
- Developed efficient cleaning schedules to optimize time management and resource allocation.
- Trained new staff on proper cleaning techniques and safety protocols to ensure compliance.
- Implemented inventory control procedures for cleaning supplies, enhancing budget management.
- Conducted regular inspections of facilities to identify maintenance needs and report issues promptly.
- Fostered positive relationships with residents, promoting a welcoming and comfortable environment.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Dusted picture frames and wall hangings with cloth.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Promoted healthy indoor environment by using hypoallergenic cleaning products in rooms and common areas.
- Enhanced property appearance by contributing to outdoor cleaning efforts and garden maintenance.
- Changed bed linens and collected soiled linens for cleaning.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
Sales Associate
Arrow Tire Shop
01.2006 - 08.2006
- Enhanced customer satisfaction through knowledgeable product recommendations and prompt service.
- Managed inventory levels, ensuring optimal stock availability and organization.
- Executed sales transactions accurately, maintaining cash register integrity and customer trust.
- Trained new associates on sales techniques, operational procedures, and customer engagement strategies.
- Fostered strong relationships with repeat customers, encouraging loyalty and word-of-mouth referrals.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to achieve monthly sales targets.
- Increased customer loyalty with personalized shopping experiences and attentive service.
- Managed inventory to ensure product availability, contributing to uptick in sales.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Recommended complementary purchases to customers, increasing revenue.
- Used in-store system to locate inventory and place special orders for customers.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
High School Diploma -
Southeastern High School
Miami Lakes, Florida01-2021
Timeline
Security Officer
Tucson Hospital Holding Inc
11.2022 - Current
Security Officer
Allied Universal Security Services
06.2022 - 11.2022
Tagger
TJX/Home Good
10.2021 - 06.2022
Kitchen Manager
Trinity Services Group Inc
05.2007 - 08.2021
Housekeeper
La Posada Retirement Living
11.2006 - 05.2007
Sales Associate
Arrow Tire Shop
01.2006 - 08.2006
High School Diploma -
Southeastern High School