Summary
Overview
Work History
Education
Skills
Timeline
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Isabel Stratton

Appleton,WI

Summary

Capable [Job Title] passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in [Type] establishments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Bartender

Mondo Wine Bar And Retail
09.2023 - 01.2024
  • Increased customer satisfaction by providing excellent service and drink recommendations.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Server

Ellinor Restaurant
08.2023 - 12.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Server

Chives Door County
05.2023 - 07.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Server/Hostess

The Informalist
09.2021 - 05.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Account Manager

Amano Print House
08.2020 - 09.2021
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Developed customized account plans for clients to help them achieve their business goals.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.

Administrative Assistant

Tuning Tree
05.2021 - 10.2021
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Boosted engagement rates with the creation of compelling and visually appealing content.
  • Increased brand awareness by developing and implementing effective social media strategies.

Account Manager

Ambient Inks
02.2019 - 08.2020
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Streamlined internal processes for better efficiency in account management tasks.

Burrito Artist

Chipotle
10.2017 - 01.2019
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality burritos with attention to detail.
  • Improved overall store cleanliness through diligent maintenance of food preparation areas and dining spaces.
  • Increased sales by promoting special offers and upselling menu items to customers during transactions.
  • Assisted in inventory management, ensuring sufficient stock levels for continuous smooth operation.

Education

Associate of Science - Social Sciences Transfer Program

Madison College
Madison
01.2026

High School Diploma -

Appleton North High School
Appleton
06.2016

Skills

  • Suggestive Selling
  • Food Running
  • Guest Engagement
  • Menu Memorization
  • Wine Pairings
  • High-Volume Dining
  • Lead Development
  • Client Relationship Management
  • Customer Service
  • Document Control
  • Invoice Processing
  • Appointment Scheduling

Timeline

Bartender

Mondo Wine Bar And Retail
09.2023 - 01.2024

Server

Ellinor Restaurant
08.2023 - 12.2023

Server

Chives Door County
05.2023 - 07.2023

Server/Hostess

The Informalist
09.2021 - 05.2023

Administrative Assistant

Tuning Tree
05.2021 - 10.2021

Account Manager

Amano Print House
08.2020 - 09.2021

Account Manager

Ambient Inks
02.2019 - 08.2020

Burrito Artist

Chipotle
10.2017 - 01.2019

Associate of Science - Social Sciences Transfer Program

Madison College

High School Diploma -

Appleton North High School

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Isabel Stratton