Isabel Tierstein
Chula Vista,CA
Summary
I am currently a second year college student and I am 20 years old and I am currently working on my Bachelors degree. I have many years of experience within the food industry since all the jobs I have had, have been food related. Since I turned 18 I have also worked with liquor, wines, and beers non-stop within my jobs. Though I enjoy working in the food business, I love trying new things. I am a fast and efficient learner. Since school is my main focus right now, I am looking for part-time preferrably with tips, but open to a lot of other opportunities!
Overview
3
3
years of professional experience
Work History
Server
Eastlake Golf Course
Chula Vista, CA
05.2022 - Current
- Waitress, Cashier, Customer Service
- Assisted in training new servers.
- Provided exceptional service to high volume of daily customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Checked food before serving it to customers.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Addressed complaints to kitchen staff and served replacement items.
- Provided excellent customer service to ensure satisfaction.
Server
Italgo
Chula Vista, CA
11.2021 - 05.2022
- Wait on tables, Customer Service
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized by management for providing exceptional customer service.
- Identified needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Hostess
Casa de Reyes
San Diego, CA
05.2021 - 07.2021
- Customer Service, Directing customers on where to sit
- Provided customers with accurate wait times and monitored waiting list.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Assisted in preparing the restaurant for opening and closing shifts.
- Greeted guests upon arrival and provided them with menus.
- Took reservations over phone and in person.
Cashier
Jack in the Box
Chula Vista, CA
09.2020 - 05.2021
- Charged customers, Helped with food
- Greeted customers and answered any questions they had about the store's products and services.
- Understood and followed oral and written directions.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Recorded customer orders and communicated clearly to confirm each order.
- Restocked supplies such as napkins, condiments for the convenience of customers.
Education
California State University San Marcos
01.2024
Degree -
Hilltop High School
06.2022
Skills
- Hard Worker
- Trustworthy
- Thrive in teamwork as well as independent work
- Fast Learner
- Loyal
- Beverage Preparation
- Food Running
- Cash Handling
- Menu Knowledge
- Dining Customer Service
- Liquor, Wine, and Food Service
- Positive and Professional
Affiliations
- Painting
- Listening to music
- Walking in nature
- Reading
- Doing new activities
Timeline
Server
Eastlake Golf Course
05.2022 - Current
Server
Italgo
11.2021 - 05.2022
Hostess
Casa de Reyes
05.2021 - 07.2021
Cashier
Jack in the Box
09.2020 - 05.2021
California State University San Marcos
Degree -
Hilltop High School
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