Isabel Tijerina
Mission,TX
Summary
Dedicated clerical representative with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Clerical Assistant
Valley Answering and Clerical Services
02.2022 - Current
- Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
- Processed invoices and expense reports accurately and efficiently to maintain up-to-date records.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Managed a high volume of inbound calls, efficiently responding to customer inquiries and resolving issues.
- Managed high-volume inbound calls while maintaining exceptional service quality and professionalism.
Billing Assistant
Mary's Studio
06.2021 - 02.2022
- Maintained updated records of all transactions and invoices, ensuring easy access and retrieval when needed.
- Prepared detailed reports on account status, payment histories, and aging analysis for management review, enabling informed decisionmaking.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Used data entry skills to accurately document and input statements.
Education
UTRGV
Edinburg, TXSkills
- Data Entry
- Maintaining records
- Typing Speed
- Document Management
- Staff Training
- Invoice Processing
Certification
- Excel Certification – Microsoft.
- QuickBooks User – Intuit QuickBooks.
- OSHA Certified
Timeline
Clerical Assistant
Valley Answering and Clerical Services
02.2022 - Current
Billing Assistant
Mary's Studio
06.2021 - 02.2022
UTRGV
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