Isabel Torres
Pharr,TX
Summary
History of working in fast-paced kitchens to prepare ingredients and cook. Hardworking childcare professional experienced in teaching early learning lessons, supervising children and maintaining tidy work areas. Familiar with needs of children from infancy to early elementary ages. Certified in CPR Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
9
9
years of professional experience
2012
2012
years of post-secondary education
1
1
Certification
Work History
Food Service Specialist
IDEA Public Schools
San Juan, Texas
08.2024 - Current
- Prepared nutritious meals following strict dietary guidelines for students.
- Assisted in maintaining cleanliness and organization of the kitchen area.
- Supported inventory management by tracking food supplies and ordering stock.
- Provided excellent customer service to students and staff in the cafeteria.
Customer Service Representative
Texas Car Title And Payday Loan Services
McAllen, Texas
10.2023 - 07.2025
- Assisted customers with loan applications and title transfers.
- Resolved customer inquiries through phone and in-person interactions.
- Educated clients about various financial services offered by the company.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Futuros lideres
Daycare & Preschool
Pharr, Texas
06.2022 - 10.2022
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals
- Build academic foundation for children
- learning skills, problem solving skills , language skills
Dimond spa lounge
Receptionist
McAllen
01.2021 - 06.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Excel finance
Customer Service Rep
McAllen
03.2016 - 06.2018
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
Education
PSJA Bears
San Juan, TXSkills
- Meal preparation
- Dietary compliance
- Inventory management
- Food safety practices
- Team collaboration
- Problem solving
- Effective communication
- Loan processing
- Administrative support
- Child development
- Lesson planning
- Classroom management
Languages
English
Professional
Spanish
Professional
Certification
- CPR certification
- Sub certification
Timeline
Food Service Specialist
IDEA Public Schools
08.2024 - Current
Customer Service Representative
Texas Car Title And Payday Loan Services
10.2023 - 07.2025
Futuros lideres
Daycare & Preschool
06.2022 - 10.2022
Dimond spa lounge
Receptionist
01.2021 - 06.2022
Excel finance
Customer Service Rep
03.2016 - 06.2018
PSJA Bears
Similar Profiles
Leilandra MontgomeryLeilandra Montgomery
BAW Course Leader 24/25 at Idea Public Schools (Idea Rundberg Academy)BAW Course Leader 24/25 at Idea Public Schools (Idea Rundberg Academy)
DANIELLE PETERSONDANIELLE PETERSON
Principal at IDEA Public Schools (IDEA Hope)Principal at IDEA Public Schools (IDEA Hope)
Ilda RiveraIlda Rivera
Special Education Teacher at Idea Bluff Springs- Idea Public SchoolsSpecial Education Teacher at Idea Bluff Springs- Idea Public Schools
Taylor StevensTaylor Stevens
2nd/1st Grade Direct Instruction/ELA Teacher at Idea Public Schools-Idea Victory Academy2nd/1st Grade Direct Instruction/ELA Teacher at Idea Public Schools-Idea Victory Academy
Adan MonrrealAdan Monrreal
Inventory Analyst at Doctor's Hospital at RenaissanceInventory Analyst at Doctor's Hospital at Renaissance