Isabel Vazquez
Chicago Ridge,IL
Summary
Detail-oriented individual skilled in communication and team collaboration. Experienced in providing exceptional customer support and creating engaging content that drives brand awareness. Eager to leverage these strengths to enhance client experiences and organizational success.
Overview
5
5
years of professional experience
Work History
Event Sales Assistant
Beau Chateau Banquets
Alsip, IL
09.2023 - Current
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted customers in making informed decisions by offering detailed product knowledge.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Scheduled and confirmed appointments for clients, customers, or supervisors.
- Searched for information in company databases or online to answer questions or resolve problems.
- Greeted guests upon arrival and directed guests to appropriate locations.
Marketing Assistant
Toro Construction Corp.
Orland Park, IL
05.2024 - 01.2025
- Assisted in the preparation of marketing materials, ensuring compliance with brand guidelines.
- Created engaging content for Pinterest, Facebook, and Instagram.
- Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
- Updated spreadsheets with statistical, financial and non-financial information.
- Conducted market research to identify trends and inform strategic decision-making.
- Gathered customer feedback through surveys and social media interactions, guiding improvements in product offerings and service.
Restaurant Hostess
Red Barrel Restaurant
Chicago, IL
01.2021 - 12.2024
- Greeted and seated guests, ensuring optimal dining experience and efficient flow of service.
- Managed reservation system, accurately tracking guest bookings and preferences.
- Collaborated with servers and kitchen staff to coordinate timely food delivery.
- Assisted in training new hostesses on procedures and customer service standards.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Handled guest inquiries and concerns, maintaining high satisfaction levels.
- Monitored dining area for cleanliness and organization, enhancing overall ambiance.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Education
Bachelor of Arts - Fashion
School of The Art Institute of Chicago
Chicago, IL12-2026
Skills
- Team collaboration
- Inventory tracking
- Customer service
- Friendly and helpful
- Reliable and responsible
- Strong communication and interpersonal skills
- Attention to detail
- Decision-making
- Punctual and reliable
- Organizational skills
- Creative and resourceful
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Marketing Assistant
Toro Construction Corp.
05.2024 - 01.2025
Event Sales Assistant
Beau Chateau Banquets
09.2023 - Current
Restaurant Hostess
Red Barrel Restaurant
01.2021 - 12.2024
Bachelor of Arts - Fashion
School of The Art Institute of Chicago