Professional Summary
Overview
Work History
Education
Skills
American Sign Language (ASL)
Languages
Timeline

Isabel Venditelli

Boone Dermatology Clinic
Crumpler,NC
1
Language
4
years of professional experience

Dedicated Clinical Triage Assistant with over three years of experience in coordinating patient care and clinic efficiency. Recognized for strong problem-solving skills and attention to detail, contributing to improved patient outcomes and team dynamics. Also a proactive and efficient professional with a background in clinical triage and classroom support. Known for exceptional verbal and written communication skills, enhancing patient engagement and classroom activities.

Work History

Clinical Triage Assistant

2 Years 11 Months
Boone Dermatology Clinic | 02.2020 - 01.2023
  • Assisted with patient intake and scheduling, ensuring efficient clinic operations.
  • Coordinated communication between patients and providers to facilitate treatment plans.
  • Educated patients on pre- and post-procedural care instructions to improve compliance.
  • Contributed to quality improvement initiatives, enhancing overall clinic efficiency and patient outcomes.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
  • Demonstrated adaptability by quickly mastering new software applications for various tasks.
  • Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
  • Reduced response time to external inquiries, establishing structured system for tracking and managing emails.
  • Enhanced team collaboration, implementing centralized digital platform for document sharing and communication.
  • Enhanced office efficiency by organizing and maintaining digital and physical filing systems.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Completed daily logs for management review.

Classroom Assistant

1 Year 5 Months
Mount Jefferson Child Development Center | 08.2018 - 01.2020
  • Assisted lead teachers in implementing lesson plans and classroom activities.
  • Supported individual learning needs of students through personalized attention and encouragement.
  • Facilitated a positive classroom environment by promoting respect and cooperation among students.
  • Monitored student behavior to ensure adherence to school policies and procedures.
  • Communicated effectively with parents regarding student progress and classroom activities.
  • Aided students individually or in small groups, reinforcing material taught by the teacher.
  • Organized and maintained instructional materials, contributing to a well-structured learning space.
  • Assisted in the organization of school-wide events, such as assemblies and fundraisers, to foster a strong sense of community among students, staff, and parents.
  • Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
  • Maintained open communication channels between teachers and administrators to address any concerns regarding student performance or classroom operations effectively.
  • Enhanced classroom engagement by implementing interactive learning activities.

Education

Associate of Arts - Associate of Arts

Wilkes Community College | Wilkesboro, NC | 12-2026
  • Dean's List [Semester and Year]
  • Honor Roll [Semester and Year]

Bachelor of Science - Social Work

Appalachian State University | Boone, NC | 05-2027

Skills

Fast learner
Time management
Computer skills
Attention to detail
Team collaboration
Verbal and written communication
Data entry
Schedule and calendar management
Conflict resolution
Task prioritization
Written communication
Strong problem solver
Multitasking Abilities

American Sign Language (ASL)

I am fluent in American Sign Language, as that was a second language in my family growing up and I've found it to continue to be effective in my careers today. 

Languages

English
Full Professional

Timeline

Clinical Triage Assistant

Boone Dermatology Clinic
02.2020 - 01.2023Read More

Classroom Assistant

Mount Jefferson Child Development Center
08.2018 - 01.2020Read More

Appalachian State University

Bachelor of Science from Social Work
Read More

Wilkes Community College

Associate of Arts from Associate of Arts
Read More
Isabel Venditelli