Taylor Hursh
Decatur,IL
Summary
Dynamic and detail-oriented professional with a proven track record at VitalSkin Dermatology, adept in office administration and operations support. Excelled in maintaining patient confidentiality in line with HIPAA, enhancing patient care coordination, and demonstrating a fast learning ability. Skilled in schedule management and fostering positive relationships, significantly improving clinic efficiency.
Overview
11
11
years of professional experience
Work History
Clinical Triage Assistant
VitalSkin Dermatology
Decatur, IL
08.2023 - Current
- Maintained positive working relationship with fellow staff and management.
- Maintained patient records in accordance with HIPAA regulations and other relevant standards.
- Coordinated laboratory test results with other healthcare providers when necessary.
- Reviewed patient charts thoroughly prior to each appointment; updated information as required.
- Scheduled and confirmed patient appointments and consultations.
- Maintained company roster of regular patients, continually updating personal information and calling to suggest yearly physical examinations and recommend follow-up appointments.
Certified Ophthalmic Assistant
Gailey Eye Clinic
Forsyth, IL
04.2016 - 08.2017
- Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.
- Tested patients' visual fields and ocular motility and completed full patient work-ups.
- Performed a wide range of diagnostic tests such as OCT, visual fields, and fundus photography.
- Advised patients on ocular medications, dressings and contact lenses.
- Assisted ophthalmologists with minor office procedures and surgeries, ensuring sterile technique and patient comfort.
- Managed patient flow to optimize clinic efficiency and minimize wait times.
- Documented patient care by charting patient condition and treatment in records.
Medical Office Assistant
Performance Eye Care
Swansea, IL
07.2014 - 02.2016
- Registered patients and scheduled appointments.
- Assisted with referrals and prepared medical records for patients.
- Collected co-pays and insurance data, applying full and proper payment to patient accounts.
- Performed bookkeeping duties, preparing and sending financial statements or bills.
- Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Ordered and maintained supply inventory for medical office.
- Verified insurance coverage for each patient visit.
Education
Bachelor of Arts - Psychology/ Mass Communications
Southern Illinois University, Edwardsville
Edwardsville, IL12-2013
Skills
- Schedule and calendar management
- Office administration
- Support services
- Operations support
- Attention to detail
- Workload management
- Administrative duties
- Positive and professional
- Call reception
- Data entry
- Fast learner
Timeline
Clinical Triage Assistant
VitalSkin Dermatology
08.2023 - Current
Certified Ophthalmic Assistant
Gailey Eye Clinic
04.2016 - 08.2017
Medical Office Assistant
Performance Eye Care
07.2014 - 02.2016
Bachelor of Arts - Psychology/ Mass Communications
Southern Illinois University, Edwardsville
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