Isabel Wolfe
Sylvania
Summary
Experienced professional specializing in custom beverage preparation and revenue enhancement through exceptional service. Proven ability to collaborate effectively with team members in high-pressure settings. Strong skills in financial transactions, problem resolution, and time management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender/Server
Buffalo Wild Wings
Bowling Green
09.2022 - Current
- Prepared and served a variety of beverages to customers efficiently.
- Engaged customers with friendly conversation to enhance their dining experience.
- Handled cash and processed transactions accurately during busy service periods.
- Monitored inventory levels and restocked supplies as needed during shifts.
- Provided training support to new bartenders on recipes and procedures.
- Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
- Neatly sliced and pitted fruit for garnishing drinks.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
Barista Manager
Brew House Coffee and Bake Shop
Maumee
06.2020 - 01.2023
- Supervised daily operations of coffee shop and bake shop team.
- Managed inventory levels and ordered supplies for efficient workflow.
- Developed staff schedules to ensure optimal coverage during peak hours.
- Collaborated with management on marketing strategies to boost sales.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Assisted with customer inquiries, complaints, and handled escalated issues in a professional manner.
- Managed opening and closing procedures, ensuring efficient operation of the coffee shop.
Education
High School Diploma -
Streetsboro High School
Streetsboro, OHSkills
- Cash handling
- Inventory management
- Staff training
- Sales strategies
- Mixology
- Conflict de-escalation
Certification
- Certified trainer for serving
- Certified trainer for bartending
References
References available upon request.
Timeline
Bartender/Server
Buffalo Wild Wings
09.2022 - Current
Barista Manager
Brew House Coffee and Bake Shop
06.2020 - 01.2023
High School Diploma -
Streetsboro High School
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