Isabel Young
Santa Cruz,CA
Summary
Dynamic and detail-oriented professional with a strong background in customer service from El Chicano. Proven ability to manage multiple tables while ensuring exceptional guest experiences. Skilled in accurate money handling and effective team collaboration, contributing to a positive work environment. Experienced in data analysis and report development from an internship at Airwave.
Overview
2
2
years of professional experience
Work History
Waitress
El Chicano
01.2024 - 08.2024
- Provided exceptional customer service by accurately taking orders and addressing customer inquiries.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Used cash registers and credit card machines to cash out customers.
- Managed multiple tables simultaneously while maintaining attention to detail in service quality.
- Contributed to a positive team environment through effective communication and cooperation with colleagues.
Intern
Airwave - Field Intelligence Program
06.2022 - 09.2022
- Assisted in data collection and analysis for field intelligence projects.
- Contributed to the development of reports summarizing field findings and recommendations.
- Sorted and organized files, spreadsheets, and reports.
Education
No Degree -
University of California, Santa Cruz
Santa Cruz, California, CA06-2028
High School Diploma -
Willits High School
Willits, CA06-2024
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Attention to detail
- Accurate money handling
- Time management
- Active listening
Accomplishments
Received Honor Roll Awards all throughout high school - GPA of 3.5 or higher.
Received Deans list Honor Roll award for all quarters thus far in university - GPA of 3.5 or higher.
Held the roles of senior class president, treasurer, and secretary for student government at Willits High School.
Held the role of captain for the Willits High School soccer team
Held the role of secretary for the Latino/Latinx Student Union at Willits High School
Affiliations
I am affiliated with the Greek Organization Alpha Psi that is local to the City of Santa Cruz. As a member of Alpha Psi, I am required to maintain a GPA of 3.0 or higher, participate in multiple community service jobs quarterly, and attend weekly formal meetings with the entire org. Beyond this, I will be filling a chair position that is geared toward a specific aspect of the organization to gain experience as a valued and necessary member.
Timeline
Waitress
El Chicano
01.2024 - 08.2024
Intern
Airwave - Field Intelligence Program
06.2022 - 09.2022
No Degree -
University of California, Santa Cruz
High School Diploma -
Willits High School