Isabela Leonor
The Bronx,NY
Summary
Proactive professional known for strong operational planning and team mentorship. Expertise in optimizing inventory management and enhancing customer experiences, dedicated to achieving organizational goals and improving overall performance.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Sephora
New York, New York
08.2023 - Current
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Analyzed monthly sales and performance reports to inform operational planning and strategic decision-making.
- Mentored employees to enhance sales skills, promote effective upselling and cross-selling, and improve KPIs.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Collaborated with cross-functional teams to roll out merchandising and operational changes that helped streamline daily workflows.
Assistant Store Manager
Target
New York, New York
10.2022 - 08.2023
- Coordinated employee scheduling and staffing levels to align with business needs and achieve operational objectives.
- Assisted in managing daily merchandise operations and inventory control.
- Analyzed sales trends to optimize inventory levels and enhance stock placement for improved customer satisfaction.
- Collaborated with employees and leaders to identify concerns and implement strategies for performance improvement and employee development.
- Fostered strong partnerships across departments to improve communication, coordination, and project execution.
Sales and Service Leader/Food and Beverage Team Leader
Target
New York, New York
10.2019 - 10.2022
- Led team to ensure exceptional guest experiences and service quality.
- Trained new staff on operational procedures and customer service standards.
- Collaborated with management on scheduling to optimize staff coverage.
- Coordinated with vendors to ensure timely delivery of goods or services.
- Assisted in recruiting, interviewing, and hiring new staff members.
- Ensured compliance with health and food safety regulations by conducting regular inspections.
- Monitored employee performance and provided guidance when needed.
Education
Certificate of Completion - Musical Theatre
American Musical And Dramatic Academy
New York, NY06-2018
Skills
- Inventory management
- Visual merchandising
- Operational planning
- Staff recruitment
- Customer relationship management
- Strategic decision making
- Spanish fluency
Timeline
Assistant Store Manager
Sephora
08.2023 - Current
Assistant Store Manager
Target
10.2022 - 08.2023
Sales and Service Leader/Food and Beverage Team Leader
Target
10.2019 - 10.2022
Certificate of Completion - Musical Theatre
American Musical And Dramatic Academy