Summary
Overview
Work History
Education
Skills
Languages
Timeline
Isabela Lopera

Isabela Lopera

Miami,FL

Summary

Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.

Overview

3
3
years of professional experience

Work History

Waitress

Ámsterdam
North Miami Beach, FL
01.2021 - 12.2021
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.

Manager

Fonda La Chismosa
Medellin , Antioquia
03.2017 - 09.2019
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.

Education

BBA - Business Administration And Management

Universidad Eafit, Medellin, Colombia
12.2019

Skills

  • Age Verification
  • Team Player
  • Customer Service and Rapport
  • Warm and Friendly
  • Food and Beverage Service
  • Accuracy and Efficiency
  • Guest Satisfaction
  • Billing and Payment Processing
  • Serving Customer Needs
  • Adaptable and Flexible
  • Wine and Liquor Service

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Waitress - Ámsterdam
01.2021 - 12.2021
Manager - Fonda La Chismosa
03.2017 - 09.2019
Universidad Eafit - BBA, Business Administration And Management

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Isabela Lopera