Isabela Ocampo
Gastonia,NC
Summary
Driven professional with experience at Piedmont Airlines, adept in baggage handling and fostering teamwork. Demonstrated success in minimizing luggage damage and reducing flight delays through strict adherence to safety procedures. Skilled in security awareness and promoting a positive work environment, contributing to consistent achievement of sales targets at Shoe Carnival. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Knowledgeable store associate skilled at building connections with customers to promote products. Excellent communication skills combined with analytical and attentive nature. Dedicated to keeping stock levels optimal and merchandising items to drive sales.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Airport Ramp Agent
Piedmont Airlines
06.2023 - 05.2024
- Minimized damage to luggage and cargo by adhering to proper handling procedures at all times.
- Reduced flight delays by consistently maintaining punctual baggage handling and cargo loading processes.
- Upheld strict adherence to FAA regulations and safety protocols during all aspects of ramp agent duties.
- Contributed to a positive work environment by fostering teamwork among fellow ramp agents while executing tasks effectively.
Retail Store Associate
Shoe Carnival
05.2021 - 06.2023
- Collaborated with team members to achieve store sales targets consistently.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Education
High School Diploma -
Ashbrook High School
Gastonia, NC06.2022
Skills
- Security awareness
- Baggage handling
- Safety Procedures Compliance
- Pushback and towing
- Customer Engagement
- Store maintenance
- Cash Handling Accuracy
Certification
- Dental Assisting (Training) Jan13-March16
- Radiology (Training) Jan13-March16
Languages
Spanish
Native or Bilingual
Timeline
Airport Ramp Agent
Piedmont Airlines
06.2023 - 05.2024
Retail Store Associate
Shoe Carnival
05.2021 - 06.2023
High School Diploma -
Ashbrook High School
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