Isabela Saldana
Saint Paul,MN
Summary
A polite and professional employee who has been successful in applying strong communication and problem-resolution skills to each customer issue. As well as detail-orientated with the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Waitress
Willy Mccoys
05.2018 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Lead Tutor
Washington County Schools
09.2021 - 06.2022
- Enhanced tutoring sessions by incorporating interactive learning tools and real-world examples.
- Participated in ongoing professional development opportunities to remain current on best practices within the field of education support services.
- Contributed to increased student retention rates through proactive identification of at-risk individuals and implementation of targeted interventions.
- Actively sought feedback from students regarding their tutor experiences, using this information to make continuous improvements in service delivery.
Waitress
Muddy Cow
08.2022 - 05.2023
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Assistant Daycare Teacher
The Children's House
08.2022 - 05.2023
- Collaborated with fellow teachers to develop interdisciplinary lesson plans, maximizing educational opportunities for students.
- Assisted in maintaining a clean and safe classroom environment, reinforcing daycare safety protocols.
- Increased student engagement by utilizing diverse teaching methods tailored to individual learning styles.
- Contributed to the creation of developmentally appropriate curriculum materials for various age groups within the daycare setting.
Education
No Degree - Pre-Athletic Training
Minnesota State University - Mankato
Mankato, MNNo Degree - Sports Management
Concordia University, St. Paul
Saint Paul, MNSkills
- Hospitality service expertise
- Strong multitasking
- Complaint resolution
- Team Collaboration
- Performance Improvement
- Reliable and Responsible
Timeline
Waitress
Muddy Cow
08.2022 - 05.2023
Assistant Daycare Teacher
The Children's House
08.2022 - 05.2023
Lead Tutor
Washington County Schools
09.2021 - 06.2022
Waitress
Willy Mccoys
05.2018 - Current
No Degree - Pre-Athletic Training
Minnesota State University - Mankato
No Degree - Sports Management
Concordia University, St. Paul
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