Isabela Sandoval
Houston
Summary
Dynamic professional with a proven track record in leasing and sales, notably at Gates Co., where exceptional customer service and efficient move-in coordination led to a significant increase in signed leases. Skilled in social media marketing and characterized by a goal-oriented mindset, excels in fostering client relationships and streamlining operational processes.
Well-qualified Customer Service Agent with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
5
5
years of professional experience
Work History
Leasing Agent
Gates Co.
08.2022 - 11.2024
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
- Established rapport with potential tenants during tours, highlighting community features tailored to their specific needs and preferences.
- Distributed and followed up on tenant renewal notices.
- Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
Food Packager
Hobies Bites
05.2021 - 08.2021
- Packed, processed and forwarded diverse food products following specific instructions.
- Maintained a clean and organized work environment, promoting optimal workflow and minimizing cross-contamination risks.
- Ensured food safety and quality by strictly adhering to company guidelines and industry standards during the packaging process.
- Removed defective food or packaging products and materials and properly placed and routed rejected items.
Sandwich Artist
SUBWAY®Restaurants
03.2020 - 07.2020
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Education
High School Diploma -
Yes Prep East End
Houston, TX06-2022
Skills
- Leasing and sales
- Goal-oriented mindset
- Telephone and email etiquette
- Move-in coordination
- Property tours
- Social media marketing
- Customer service
- Clear communication
- Organized mindset
Languages
Spanish
Native or Bilingual
Timeline
Leasing Agent
Gates Co.
08.2022 - 11.2024
Food Packager
Hobies Bites
05.2021 - 08.2021
Sandwich Artist
SUBWAY®Restaurants
03.2020 - 07.2020
High School Diploma -
Yes Prep East End
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