Summary
Work History
Education
Skills
Timeline
Cashier

Isabell Matheson

Ravensdale,WA

Summary

Dynamic and customer-focused professional with extensive experience at Goodwill, excelling in cash handling and customer service. Proven ability to build relationships, mentor staff, and enhance store performance through effective teamwork and attention to detail. Recognized for maintaining accurate transactions and delivering exceptional service, fostering customer loyalty and satisfaction.

Work History

Cashier

Goodwill
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.

Education

Diploma -

Enumclaw High School
Enumclaw
06.2020

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Cash handling expertise
  • Payment processing
  • Product restocking
  • Product knowledge
  • Refunds and exchanges
  • Merchandise restocking
  • POS systems
  • Refund handling
  • Attention to detail
  • Retail merchandising
  • Fraud prevention awareness

Timeline

Cashier

Goodwill

Diploma -

Enumclaw High School
Isabell Matheson