Isabell Miller
Lakeland,FL
Summary
Focused medical professional motivated to deliver seamless and pleasant healthcare experience to patients. Offering 1-year background assisting medical teams in examining and treating patients. Skillful in measuring vitals, preparing and drawing blood samples and preparing treatment rooms for examinations. Physically fit General Laborer effective at completing projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in team setting to complete all job related duties, maintain safe working conditions and adhere to OSHA regulations. Competent Pet Care Specialist bringing devotion to pets and skill in maintaining positive environments. Manages pet and facilities needs with dedicated and hardworking approach. Skilled in cleaning and sanitizing.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Amazon
Seffner, FL
09.2023 - Current
- Collaborated with other movers when loading large equipment to prevent potential accidents.
- Inspected damaged goods prior to disposal or return to vendor.
- Received deliveries, scanned packages and updated orders in internal database.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Followed established guidelines for picking orders accurately.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Staged and sorted multiple types of products for loading.
- Understood and followed oral and written directions.
- Completed day-to-day duties accurately and efficiently.
- Collaborated with others to discuss new opportunities.
Medical Assistant
Lakeside Pediatrics
Lakeland, FL
02.2023 - 08.2023
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Scheduled appointments for patients via phone and in person.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Positioned patients properly during examination or treatment for comfort and safety.
- Measured vital signs and took medical histories to prepare patients for examination.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Pet Care Associate
Southern Paws Pet Resort
Lakeland, FL
03.2022 - 01.2023
- Responded promptly to customer inquiries via email or social media platforms.
- Supported enrichment activities to promote, encourage and evaluate pet behaviors.
- Communicated positively with clients to understand and meet pets' unique needs.
- Emptied litter boxes, refilled with fresh litter and cleaned animal bedding.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
- Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
- Maintained cleanliness of facility by performing daily cleaning tasks such as sweeping, mopping, vacuuming, and scrubbing floors.
- Greeted pet owners and their animals in a friendly manner.
- Monitored animals during group play sessions for signs of aggressive or fearful behavior.
- Administered medications as prescribed by veterinarian.
Pet Care Assistant
Parkway Pet Resort
Lakeland, FL
04.2021 - 10.2022
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Sanitized cages and kennels between uses according to established protocols.
- Played with dogs and cats to maintain socialization and reduce stress.
- Explained lodging, grooming and care services to pet owners and cross-sold specialty products.
- Prepared food to meet needs of animals under care with appropriate meals.
Education
High School Diploma -
New Beginnings High School
Lakeland, FL05-2021
Skills
- Order Preparation
- Quality Control
- Operations Support
- Warehouse Organization
- Patient Flow Management
- Phlebotomy
- Payment Collection
- Data Entry
- Procedure Assistance
- HIPAA Compliance
- Proper Sterilization Techniques
- Stocking Supplies
- Direct Patient Care
- Compassionate
- Valid Florida Driver's License
- Quick Problem Solver
- Certified in Basic Life Support (BLS)
- Vital Sign Monitors
- Animal Nutrition
- Customer Service and Assistance
- Animal Handling
- Safety Precautions and Measures
- Kennel Cleaning and Sanitizing Methods
- Scheduling Appointments
- Breed and Species Knowledge
- Computer Skills
Certification
- BLS Certification
Timeline
Warehouse Worker
Amazon
09.2023 - Current
Medical Assistant
Lakeside Pediatrics
02.2023 - 08.2023
Pet Care Associate
Southern Paws Pet Resort
03.2022 - 01.2023
Pet Care Assistant
Parkway Pet Resort
04.2021 - 10.2022
High School Diploma -
New Beginnings High School
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