Detail-oriented billing assistant with experience in invoicing, accounts receivable, payment processing, and account reconciliation. Known for accurate recordkeeping, tenant communication, and resolving billing issues efficiently.
Overview
2
2
years of professional experience
Work History
Billing Assistant
Family-Owned Rental Properties
Phoenix, Arizona
09.2024 - 09.2026
Maintained billing data across tenant accounts to preserve record accuracy.
Resolved tenant billing and payment concerns through prompt response and clear communication.
Facilitated communication between tenants and management to address billing issues and resolve payment discrepancies efficiently.
Managed payment records to support timely processing and reconciliation.
Recorded payments and updated lease ledgers for rental account tracking.
Prepared late payment notices and follow-up letters to ensure timely account resolution.
Provided courteous responses to tenant billing inquiries, enhancing tenant satisfaction and trust.
Volunteer Experience
Valley of the Sun United Way
Phoenix, Arizona
11.2025 - 11.2025
Crafted personalized handwritten encouragement cards for local students, fostering community engagement and support.
Encouraged collaboration among volunteers, promoting a positive and inclusive team environment.
Executed assigned projects meticulously, contributing to a collaborative and service-oriented team atmosphere.