Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Isabella Alvarez

Miami

Summary

Dynamic healthcare professional with extensive experience at NASM, excelling in retro-authorizations and medical terminology. Proven ability to enhance patient care through effective communication and meticulous documentation. Recognized for resolving customer issues promptly while ensuring compliance with benefit coverage, contributing to improved operational efficiency.

Overview

3
3
years of professional experience

Work History

Prior Authorization Coordinator

NASM
06.2025 - Current


  • Verified eligibility and compliance with authorization requirements for service providers.
  • Provided prior authorization support for physicians, healthcare providers and patients in accordance with payer guidelines.
  • Created and maintained spreadsheets detailing medical procedures and insurance denials and approvals.

Medical Assistant

NASM
12.2022 - Current
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.

Front Desk Receptionist

NASM
06.2022 - 12.2022
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Collected room deposits, fees, and payments.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.


Education

High School Diploma -

Miami Southridge Senior High School
Miami, FL

Skills

  • Retro-authorizations
  • Medical terminology
  • Benefit coverage
  • Documentation expertise

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Prior Authorization Coordinator

NASM
06.2025 - Current

Medical Assistant

NASM
12.2022 - Current

Front Desk Receptionist

NASM
06.2022 - 12.2022

High School Diploma -

Miami Southridge Senior High School

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