Isabella Badrak
Farmington,MI
Summary
Experienced professional with over four years in the restaurant industry. Skilled in multiple roles including cook, cashier, server, and bartender. Possesses a comprehensive understanding of industry operations and customer service. Recognized for exceptional personality and strong work ethic. Dedicated to making a valuable contribution to your team. Hiring would be a decision you won't regret.
Overview
5
5
years of professional experience
Work History
Bartender
Leo’s Coney Island On Tap
10.2024 - 02.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Server
Logan’s Roadhouse
08.2024 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Delivery Driver
Jimmy John's
06.2024 - 08.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Sales Representative
Blue Marketing Inc
03.2024 - 03.2024
- Communicated with customers daily, provided friendly and courteous service, and answered questions
- Accurately tracked customer orders, identified, and resolved any issues during order fulfillment
- Creating personal relationships with all of my customers
- Marketing management being taught
- Extensive training and leadership opportunities
- Created, developed, and maintained a marketing plan that resulted in an increase in sales and a decrease in marketing costs
- 50 hour work week
- Full time
Host/ Foodrunner
Art & Jake's Sports Bar
09.2023 - 03.2024
- Dealing with customer service on a daily while being able to maintain the seating
- Time management
- Maintained a clean and safe work environment, resulting in a reduction in complaints filed with management and a large increase in crew satisfaction
- Handled customer inquiries, answered questions, and resolved problems in a timely manner
- Created a loving, safe environment for children by establishing social, emotional, and physical growth through intentional teaching and play
- Maintained thorough knowledge of store merchandise and gained extensive knowledge of new and nontraditional product lines
Cook/ Cashier
Mansfield Catering
05.2022 - 09.2023
- Trained new team members on procedures, customer service, and sales techniques
- Operated cash register to ring up final bill and process various forms of payment
- Prepared food items such as meats, poultry, and fish for frying purposes
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash
- Being able to manage the restaurant completely on my own working all four stations at once
Crew Member
Tropical Smoothie Cafe
06.2020 - 02.2022
- Packaged menu items into bags or trays and placed drink orders into carriers
- Worked front counter, drive-thru and other areas
- Cleaned and maintained all areas of restaurant to promote clean image
- Took orders, prepared meals, and collected payments
Education
High School -
Farmington High School
Farmington, MI05.2023
Skills
- Customer service
- Communication skills
- Food service
- Leadership
- Time management
- Marketing
- Sales Experience
- Teamwork
Timeline
Bartender
Leo’s Coney Island On Tap
10.2024 - 02.2025
Server
Logan’s Roadhouse
08.2024 - 11.2024
Delivery Driver
Jimmy John's
06.2024 - 08.2024
Sales Representative
Blue Marketing Inc
03.2024 - 03.2024
Host/ Foodrunner
Art & Jake's Sports Bar
09.2023 - 03.2024
Cook/ Cashier
Mansfield Catering
05.2022 - 09.2023
Crew Member
Tropical Smoothie Cafe
06.2020 - 02.2022
High School -
Farmington High School
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