ATHRAA MOLOUD
Macomb
Summary
Experienced in customer-facing roles, excelling in highly productive environments that prioritize task efficiency. Background includes accurate cash handling, inventory management, and exceptional customer service for seamless and efficient transactions. Strong communication, problem-solving, and adaptability skills enable me to meet diverse customer needs and enhance satisfaction. Committed to positively contributing to team dynamics through effective collaboration and support.
Overview
4
4
years of professional experience
Work History
Server
Leo’s Coney Island
10.2024 - 01.2025
- Served food and beverages promptly with focused attention to customer
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Cashier/Barista
Boba Bare
02.2024 - 10.2024
- As a barista and cashier at Boba Bare, my responsibilities include preparing and serving a variety of boba tea and other beverages, taking customer orders, handling payments, and maintaining a clean and organized workspace
- I also engage with customers to ensure a positive experience, manage inventory, and assist with other store tasks as needed
Babysitter
Babysitting
09.2020 - 05.2024
- As a babysitter for a toddler, my top priority is supervise and care for the child, introduce new activities to him, ensure his safety, prepare meals and snacks, and assist with daily routines like naptime and playtime
Barista
Tropical Smoothie Cafe
07.2021 - 09.2022
- As a barista at Tropical Smoothie Cafe, I'd prepare and serve smoothies and other beverages, take customer orders, handle payments, and keep the work area clean and organized
Education
High School Diploma -
Adlai Stevenson High School
Sterling Heights, MI06-2024
Skills
- Time Management
- Communication
- Marketing
- Leadership
- Organization
- Customer Service
- Problem Solving
- Cash Handling
- Cash Register Operation
- Payment Processing
- Customer Assistance
- Product Recommendations
- Product restocking
- Organizational abilities
- Cleaning and sanitizing
- Merchandise Restocking
Education and Training
true
Languages
Arabic
Native or Bilingual
Timeline
Server
Leo’s Coney Island
10.2024 - 01.2025
Cashier/Barista
Boba Bare
02.2024 - 10.2024
Barista
Tropical Smoothie Cafe
07.2021 - 09.2022
Babysitter
Babysitting
09.2020 - 05.2024
High School Diploma -
Adlai Stevenson High School
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