Isabella Ballardo
Oklahoma City,OK
Summary
Experienced with habilitation training and client support. Utilizes behavior management techniques to improve client outcomes. Track record of developing personalized care plans to enhance daily living skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Habitational Training Specialist
Allied Community Services
Oklahoma City, OK
05.2024 - Current
- Assisted in evaluating training effectiveness through feedback and assessments.
- Collaborated with team members to identify skill gaps and training needs.
- Developed lesson plans, instructional materials and written practice tests for client.
Prestige Beauty Advisor
Ulta
Moore, OK
08.2024 - Current
- Provided exceptional customer service by assisting clients with product selections and beauty consultations.
- Collaborated with team members to achieve sales goals while fostering a positive work environment.
- Collaborated with team members to achieve monthly sales targets and consistently exceed performance goals.
Transaction Processor
McAllister's Deli
Oklahoma City, OK
04.2021 - 07.2024
- Greeted customers entering store and responded promptly to customer needs.
- Trained new cashiers on register operation and customer service standards.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Master of Science - Applied Behavior Analysis
University of Central Oklahoma
Edmond, OKBachelor of Science - Forensic Psychology
University of Central Oklahoma
Edmond, OKHigh School Diploma -
Westmoore High School
Oklahoma City, OK05.2023
Skills
Strong communication skills
Exceptional customer service
Team collaboration
Client relationship building
Appointment scheduling proficiency
Time management
Certification
- Basic Life Support (BLS) for Healthcare Providers – American Heart Association (AHA) | Exp: May 2026
- CPR/AED and First Aid – American Red Cross | Exp: May 2026
Timeline
Prestige Beauty Advisor
Ulta
08.2024 - Current
Habitational Training Specialist
Allied Community Services
05.2024 - Current
Transaction Processor
McAllister's Deli
04.2021 - 07.2024
Master of Science - Applied Behavior Analysis
University of Central Oklahoma
Bachelor of Science - Forensic Psychology
University of Central Oklahoma
High School Diploma -
Westmoore High School