Isabella Benavides
Pre Paid funeral Sales Agent
Cleveland,TX
Summary
Dynamic and results-driven professional Skilled in sales expertise and bilingual communication (English/Spanish), I excel in building strong client relationships and driving performance. Expert in leveraging goals to achieve significant outcomes, ensuring client satisfaction and team success.
Hardworking employee enthusiastic about learning Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
12
12
years of professional experience
Work History
Pre Need Sales Agent
Security National
06.2024 - Current
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of pre paid funerals products or services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
Massage Therapist
Self Employed
10.2019 - Current
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
Sales Manager
La Belle Fragrances
06.2016 - 06.2018
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Negotiated with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Pre Need Insurance Agent
Texas Service Life Insurance
06.2016 - 06.2017
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
Sales Associate
Cherish Always
07.2012 - 05.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
License Massage Therapist - Anatomy And Physiology, Kinesiology
Houston Shool of Massage
Houston Texas 03.2018
High School - General Studies
Nimitz High School
Houston, TX05.1996
Skills
- Goals and performance
- Motivational Skills
- Sales expertise
- Positive and upbeat
- Bilingual English/Spanish
Timeline
Pre Need Sales Agent
Security National
06.2024 - Current
Massage Therapist
Self Employed
10.2019 - Current
Sales Manager
La Belle Fragrances
06.2016 - 06.2018
Pre Need Insurance Agent
Texas Service Life Insurance
06.2016 - 06.2017
Sales Associate
Cherish Always
07.2012 - 05.2016
License Massage Therapist - Anatomy And Physiology, Kinesiology
Houston Shool of Massage
High School - General Studies
Nimitz High School
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