Isabella Bender
Findlay,OH
Summary
Dedicated to delivering exceptional customer service and fostering team collaboration in fast-paced environments. Proven ability to enhance service efficiency and resolve conflicts effectively.
Overview
3
3
years of professional experience
Work History
To-Go Server
Texas Roadhouse Restaurant
Findlay, OH
11.2023 - Current
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Facilitated effective communication with team members to enhance service during busy shifts.
- Ensured cleanliness and organization of to-go service area for efficient order processing.
- Received payments, returned accurate change and closed checks in POS system.
- Maintained cleanliness and organization of the takeout area throughout shifts.
Crew Member
Mr Twister
Findlay, OH
05.2023 - 11.2024
- Resolved customer complaints professionally, enhancing customer satisfaction and loyalty.
- Trained new crew members on operational procedures and safety protocols.
- Handled cash transactions accurately and efficiently at the register.
- Operated kitchen equipment, ensuring cleanliness and organization to support efficient service.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Education
Aviation Meteorology
Ohio University
Athens, OH03-2026
Skills
- Food safety practices
- Customer service
- First and CPR instruction
- Strong multitasking
- Team collaboration
- Conflict resolution
- Data analysis
- Data visualization
- Software configuration
Timeline
To-Go Server
Texas Roadhouse Restaurant
11.2023 - Current
Crew Member
Mr Twister
05.2023 - 11.2024
Aviation Meteorology
Ohio University