Isabella Brown
Phoenix,AZ
Summary
Dependable Server providing fast, high-quality customer service to guests in restaurant settings. Bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
4
4
years of professional experience
Work History
Hostess
Fairmont Scottsdale Princess
04.2024 - Current
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times
- Worked with front of house staff to plan tables and communicate with servers
Server
English Rose Tea Room
06.2023 - 03.2024
- Cultivate warm customer relationships, Memorized menu and services, Provide exceptional environment, take orders, deliver food and keep clean space
Associate
In N Out
02.2021 - 07.2022
- Assisted with ingredient prep, Took orders and delivered food, Strict uniform, customer service, many team building exercises
Education
Bachelors in Digital Marketing -
Arizona State University
08.2024
Skills
- Microsoft Office
- Communication and Presentation
- Problem Solving
- Guest Engagement
- Dining area maintenance
Timeline
Hostess
Fairmont Scottsdale Princess
04.2024 - Current
Server
English Rose Tea Room
06.2023 - 03.2024
Associate
In N Out
02.2021 - 07.2022
Bachelors in Digital Marketing -
Arizona State University
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