Isabella Burke
Kailua,HI
Summary
Detail-oriented professional with strong time management and organizational skills, committed to delivering results in diverse environments. Proven ability to work independently, quickly adapt to new challenges, and foster positive relationships through exceptional interpersonal skills. Actively seeking entry-level opportunities to contribute to team success while further developing competencies.
Overview
5
5
years of professional experience
Work History
To-Go Server
Petti's Pizza Restorante
Wickliffe, OH
01.2020 - 07.2024
- Organized and tracked to-go orders while maintaining accuracy.
- Performed opening and closing duties such as cleaning work areas, restocking supplies and equipment.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Processed payments accurately and efficiently using POS system.
- Responded promptly to customer inquiries via phone or email in a courteous manner.
- Maintained safe food handling practices to prevent germ spread.
- Counted and balanced cashier drawers.
- Issued receipts, refunds, credits or change due to customers.
Waitress
Petti's Pizza Restorante
Wickliffe, OH
10.2019 - 07.2024
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Greeted customers and provided menus.
- Presented food and beverages to guests at tables.
- Informed customers of daily specials and signature menu items.
- Prepared checks, itemizing total meal costs and taxes.
- Bussed tables as needed during peak hours.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Developed positive relationships with regular customers through friendly conversation.
Education
Associate of Science -
Lakeland Community College
Willoughby, OH07-2024
Associate of Arts -
Lakeland Community College
Willoughby, OH07-2024
Skills
- Quick learner
- Adaptable mindset
- Memory retention
- Collaboration
- Phone etiquette
- Sense of urgency
- Strong multitasking
- Complaint resolution
Affiliations
- Volunteered my senior year of high school at the local middle school every week
Timeline
To-Go Server
Petti's Pizza Restorante
01.2020 - 07.2024
Waitress
Petti's Pizza Restorante
10.2019 - 07.2024
Associate of Science -
Lakeland Community College
Associate of Arts -
Lakeland Community College
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