Danaiyah Shivers
Santee,SC
Summary
Dynamic and dedicated To-Go Server at Cracker Barrel Old Country Store, recognized for exceptional multitasking and teamwork. Enhanced service efficiency by training new staff and maintaining high standards of cleanliness. Adaptable and self-motivated, consistently delivered prompt service in a fast-paced environment, ensuring customer satisfaction and loyalty.
Overview
5
5
years of professional experience
1
1
Certification
Work History
To-Go Server
Cracker Barrel Old County Store
06.2021 - Current
- Delivered prompt and courteous service to guests in high-pressure dining environment.
- Assisted customers with menu selections, ensuring a positive dining experience.
- Accurately processed to-go orders using point-of-sale systems.
- Maintained cleanliness and organization of service area, adhering to health standards.
- Supported team members during busy shifts, enhancing overall efficiency.
- Trained new employees on best practices for To-Go Server responsibilities, fostering team efficiency and consistency in service quality.
- Trained new staff on to-go service best practices, raising team's performance standards.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Maintained clean, sanitary work station by removing trash, sweeping floors and wiping down countertops.
- Greeted customers and answered inquiries regarding menu items and specials.
- Served as a reliable team player by covering shifts when necessary to maintain optimal staffing levels during busy periods.
Education
High School Diploma -
Lake Marion High School And Technology Center
Santee, SCSkills
Strong multitasking
Quick learner
Sense of urgency
Adaptable mindset
Teamwork
Team leadership
Self motivation
Certification
First Ad
CPR
Timeline
To-Go Server
Cracker Barrel Old County Store
06.2021 - Current
High School Diploma -
Lake Marion High School And Technology Center