Summary
Overview
Work History
Education
Skills
Graphics
flyer design
Timeline

Isabella Cantu

Los Angeles,CA

Summary

Helpful Hospitality professional with over 6 years of experience, driven to cultivate exceptional service foster loyalty. Proven success in managing complex requests with grace and efficiency. Highly reliable and creative individual to ready to merge into the art field.

Overview

11
11
years of professional experience

Work History

Concierge Representative /Event Staff

House Of Sinclair / Runway Waiters
Los Angeles , NY & CA
05.2017 - Current
  • Job tasks include bartending, serving, greeting and concierge assistance for face paced and high end events in NYC & LA
  • I work lots of Luxury events for various companies: Rolex, Marriot, US Open, Billy the Kid, Resy, Shiraz.
  • Was chosen by Louis Vuitton to assist concierge for the week of their fashion show in San Deigo.
  • Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information and guest service appointments.
  • Arranged for transportation to and from airport, train station and events for visitors.


VIP Hostess

LDV Hospitality
New York, NY
06.2018 - 02.2020
  • Created floor plan to accommodate guests
  • Helped run the door and sell available tables to groups with bottle service on busy nights
  • Routinely supported other areas of restaurant by answering telephones and completing financial transactions for other staff members.
  • Managed event contracts, estimates, event profiles and post-event summaries.
  • Performed event coordination for larger parties and gatherings.
  • Established working relationships with clients.

Hostess

Catch NYC Emm Group
New York, NY
04.2017 - 07.2018
  • Skilled reservation scheduling, extensive knowledge of the fine dining industry
  • Ability to handle intense pressure and difficult guests
  • Juggled multiple tasks while providing a terrific service
  • Assisted setup for large events
  • Answered customer questions about hours, seating and menu information.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.

Barista

Fresko
Chicago , IL
04.2014 - 08.2016
  • Worked the register and waited tables at a local Greek cafe
  • Created amazing coffee drinks, smoothies and juices
  • Learned how to communicate with people, manage my time and solve problems
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.

Education

No Degree - Digital Media

The New School, New York, NY

Skills

  • Superior verbal and written communication skills
  • Organization
  • Graphically talented
  • Calm under pressure
  • Positive vibes always
  • Social Media Networking

Graphics

Aspiring graphic artist with superb creativity skills

flyer design

I design flyers and social media ads:)

Timeline

VIP Hostess - LDV Hospitality
06.2018 - 02.2020
Concierge Representative /Event Staff - House Of Sinclair / Runway Waiters
05.2017 - Current
Hostess - Catch NYC Emm Group
04.2017 - 07.2018
Barista - Fresko
04.2014 - 08.2016
The New School - No Degree, Digital Media

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Isabella Cantu