Isabella Comas
Glendale,AZ
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
Brand Associate
Banana Republic
10.2020 - 12.2020
- Processed cashier transactions quickly and accurately, driving brand loyalty programs
- Placed styles, sizes, and colors of products on the sale floor to maintain the availability of customer sales
- Achieved daily sales goals by cross-selling and promoting additional products and services
- Arranged new merchandise in appealing displays to encourage customer sales.
Ice Cream Scooper
Haagen Dazs
05.2021 - 12.2021
- Kept work tidy and sanitary, promptly addrressing spills and other messes
- Operated cash register, taking payments and issuing customer receipts.
- Observed health code regulations and internal policies for cleaning and sanitizing.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Demonstrated continuous knowledge of menu and service offerings, promotional products and new flavors.
- Carried out cash and card transactions quickly and thoughtfully.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Front Desk Receptionist
Massage Haven
06.2022 - 04.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
- Resolved customer issues quickly and notified supervisor immediately when problems escalated
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Collected room deposits, fees, and payments.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Tracked important information in [Software] spreadsheets and ran reports or generated graphs using data.
Sales Representative
T-Mobile/Wireless Vision
06.2023 - 09.2023
- Provided in-person cellular phone sales and customer service
- Responsible for all aspects of retail transactions, account and phone set-ups
- Answered questions regarding technology, calling plans, and handset usage questions
- Assisted Electronics Associates with sales, stock, and customer service
- Developed and maintained relationships with prospective and existing clients.
- Skilled at working independently and collaboratively in a team environment.
- Identified issues, analyzed information and provided solutions to problems.
Co-Manager
Journey's
08.2024 - Current
- Approved regular payroll submissions for employees.
- Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
- Cross-trained new in-coming employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
Education
Cosmetology (Aesthician) Certification -
WEST-MEC Trade School
01.2023
High School Diploma - undefined
Raymond S. Kellis High
01.2022
Skills
- Customer Assistance
- Multi-Line Telephone Systems
- Time Management
- Team Collaboration
- Guest service
- Customer Engagement
- Quick Learner
- Cleaning and organization
- Team Leadership
- Staff Training and Development
Timeline
Co-Manager
Journey's
08.2024 - Current
Sales Representative
T-Mobile/Wireless Vision
06.2023 - 09.2023
Front Desk Receptionist
Massage Haven
06.2022 - 04.2023
Ice Cream Scooper
Haagen Dazs
05.2021 - 12.2021
Brand Associate
Banana Republic
10.2020 - 12.2020
Cosmetology (Aesthician) Certification -
WEST-MEC Trade School
High School Diploma - undefined
Raymond S. Kellis High
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