Summary
Overview
Work History
Education
Skills
Timeline
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Janelle Figueroa

Kearny,new jersey

Summary

Proven Brand Associate with a track record of enhancing customer satisfaction and loyalty at American Eagle Outfitters, Inc. Skilled in sales support and problem-solving, adept at driving brand loyalty through exceptional service and efficient inventory management. Demonstrated ability to boost sales performance with effective communication and customer assistance.

Overview

2025
2025
years of professional experience

Work History

Brand Associate

American Eagle Outfitters, Inc
  • Processed cashier transactions quickly and accurately, driving brand loyalty programs.
  • Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
  • Communicated product information with confidence and educated consumers about company.
  • Managed inventory levels efficiently, reducing waste and ensuring a consistent supply of high-demand products.

Brand Representative

Hollister.Co
07.2023 - 07.2024
  • Completed floorsets, filled floor, and rang up customers.
  • Provided excellent customer service, resulting in positive feedback and repeat business.
  • Enhanced sales performance through effective communication of product features and benefits.
  • Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.

Education

Associates - Speech Therapy

Hudson County Community College
Jersey City, NJ

Skills

  • Sales support
  • Shipment processing
  • Customer service
  • Problem-solving
  • Time management
  • Cash handling
  • Customer assistance

Timeline

Brand Representative

Hollister.Co
07.2023 - 07.2024

Brand Associate

American Eagle Outfitters, Inc

Associates - Speech Therapy

Hudson County Community College

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Janelle Figueroa