Jalan Williams
Brooklyn,NY
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Brand Associate
Old Navy, Gap
05.2023 - Current
- Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
Group Worker
Camba
10.2018 - 04.2020
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Developed and implemented programs to support children's mental health and well-being.
- Developed and implemented strategies to reduce and prevent family conflict.
- Stocked lunches & drinks in the fridge & closets.
- Responsible for picking up children at their school & providing safe travel to the afterschool(our site).
- Field trip guide
Food Handler
Camba
01.2018 - 08.2018
- Kept work areas neat, clean and in full compliance with company standards and applicable health codes.
- Received, unpackaged and stored incoming food deliveries.
- Made food according to standard recipes with requested changes for customer satisfaction
- Inspected equipment, refrigerators, and warming lamps to check compliance with safe operating levels.
- Set up food stations by following chef's orders.
- Prepared cooking ingredients for chef.
- Performed other tasks as assigned by sous chef or chef
- Teaching children different cooking techniques.
Education
Associate of Arts - Criminal Justice
Borough of Manhattan Community College of The City University of New York
New York, NY12.2021
High School Diploma -
Geroge Wingate
Brooklyn, NY06.2019
Skills
- Product Merchandising
- Leadership
- Energy and Physical Stamina
- Customer Assistance
- Flexible Hours
- Retail Sales
- Conflict Resolution
- Time Management
- Teamwork and Collaboration
- Strong Communication and Interpersonal Skills
Certification
- Certified Food Handler, NYC Department of Health & Mental Hygiene - 01/7/2020
Languages
English
Native or Bilingual
Timeline
Brand Associate
Old Navy, Gap
05.2023 - Current
Group Worker
Camba
10.2018 - 04.2020
Food Handler
Camba
01.2018 - 08.2018
Associate of Arts - Criminal Justice
Borough of Manhattan Community College of The City University of New York
High School Diploma -
Geroge Wingate