Natural leader who's successful at maintaining the integrity of a guest's stay while being personable. Knowledgeable about maintaining communication with all aspects of an establishment, not just my own.
Overview
1
1
year of professional experience
Work History
Hostess Trainer
Flanigan's Seafood Bar And Grill
03.2023 - Current
Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
Maximized team productivity by expertly delegating tasks to kitchen staff.
Coordinated kitchen activities with front-of-house staff for seamless and service.
Cultivated warm relationships with regular customers.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.