Isabella Cruz
Ellensburg
Summary
Results-driven Automotive Sales Professional known for high productivity and efficient task completion. Specialize in customer relationship management, sales strategy development, and negotiation techniques. Excel in communication, adaptability, and problem-solving to meet client needs and exceed sales targets.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Automotive Sales Professional
Kelleher Motor Company
Ellensburg
10.2025 - Current
- Guided customers in selecting vehicles tailored to individual needs and preferences, enhancing satisfaction.
- Handled customer inquiries via phone and in-person interactions to ensure timely and effective communication.
- Prepared vehicle documentation for sales transactions and customer records.
- Maintained showroom organization by arranging vehicles and promotional materials effectively.
- Monitored competitor activities in order to stay ahead of the competition.
- Supported customers in choosing vehicles that aligned with their budget and requirements, fostering trust and loyalty.
- Developed strategies for increasing sales opportunities with existing clients.
Sales Representative
Sound Ford
Renton
06.2025 - 09.2025
- Engaged customers to identify needs and recommend vehicle options, enhancing customer satisfaction.
- Answered inquiries from prospective customers about product and service features, facilitating informed purchasing decisions.
- Processed sales transactions and completed paperwork efficiently, ensuring a seamless purchasing experience.
- Participated in training sessions to improve product knowledge and sales techniques.
- Supported marketing initiatives by distributing promotional materials in the dealership area.
Education
High School Diploma -
Kentridge High School
Kent, WA06-2023
Some College (No Degree) - Political Science
Central Washington University
Ellensburg, WASkills
- Vehicle selection and sales transactions
- Sales strategy development
- Market analysis and product knowledge
- Customer engagement and relationship management
- Adaptability to change
Certification
Ford Certified Sales Representative
Timeline
Automotive Sales Professional
Kelleher Motor Company
10.2025 - Current
Sales Representative
Sound Ford
06.2025 - 09.2025
High School Diploma -
Kentridge High School
Some College (No Degree) - Political Science
Central Washington University