Isabella Cutler
Bonney Lake,WA
Summary
Dynamic small business owner with a proven track record at Self Employed Services, excelling in financial management and customer relations. Successfully increased revenue through innovative marketing strategies and built a loyal customer base by delivering exceptional service. Skilled in team leadership and relationship building, ensuring operational excellence and client satisfaction.
Overview
8
8
years of professional experience
Work History
Small Business Owner
Self Employed Services
03.2019 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Researched trends and current innovations to determine competition and develop competitive pricing points.
- Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
- Launched new products or services by conducting market research, identifying opportunities, and developing targeted promotional campaigns.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
Babysitter
Self Employed Services
01.2018 - 06.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Education
Bonney Lake High School
Bonney Lake, WA06.2025
Skills
- Small business operations
- Planning and execution
- Financial management
- Staff hiring
- Negotiation
- Team building
- Accounting oversight
- Reporting and documentation
- Customer service
- Teamwork and collaboration
- Customer relations
- Relationship building
- Team leadership
- Purchasing and planning
- Sales tracking
- Desktops, laptops, and mobile devices
- Inventory tracking and management
- Scheduling
- Employee motivation
- Data management
- Financial oversight
Timeline
Small Business Owner
Self Employed Services
03.2019 - Current
Babysitter
Self Employed Services
01.2018 - 06.2024
Bonney Lake High School
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