Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
References
Timeline
Generic

Isabella Dawson

Orlando,FL

Summary

Dependable general worker with extensive experience in efficiently completing tasks across diverse environments. Proficient in manual labor, equipment operation, and maintaining organized workspaces. Recognized for strong safety practices and a solid work ethic, demonstrating adaptability to rapidly changing conditions. Committed to contributing positively to team dynamics while delivering high-quality results under pressure.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
Orlando, FL
08.2024 - Current
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Operated cash registers to process customer payments.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Labeled containers of milk for use in coffee drinks according to expiration dates.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
  • Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
  • Managed cash register and processed transactions with accuracy and integrity.
  • Performed opening and closing duties according to established procedures.
  • Greeted customers in a friendly and professional manner.

QSR

Universal Orlando Resorts
Orlando, FL
08.2022 - 05.2024
  • Demonstrated knowledge of menu items by providing detailed descriptions upon request from guests.
  • Ensured that all food items were properly labeled and stored according to safety regulations.
  • Assisted in stocking supplies such as napkins, utensils, and condiments prior to meal service.
  • Responded quickly to customer complaints or special requests in a professional manner.
  • Maintained a positive attitude toward coworkers and customers at all times.
  • Handled cashier duties, including accepting payments from customers, and giving change back.
  • Performed opening and closing duties, such as setting up tables, chairs, and checking equipment operation.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Set tables for upcoming meals by following food service guidelines

Education

Associate of Arts - Criminology

Valencia College
Orlando, FL
06-2026

Skills

  • Up-selling
  • Soft selling
  • Tea expertise
  • Opening and closing duties
  • Latte art
  • Coffee expertise
  • Safe food handling practices
  • Speedy and efficient
  • Dining room maintenance
  • Food preparation
  • Order taking
  • Menu memorization
  • Friendly and outgoing
  • Cash handling
  • Point of sale operation
  • Attention to detail
  • Exceptional customer service
  • Active listener
  • Multitasking and organization
  • Decision-making
  • Product upselling
  • Opening and closing coordination
  • Positive and professional
  • Clear communication

Languages

English
Native/ Bilingual

Certification

  • ServSafe Certified in Food and Beverage Safety

Affiliations

  • Community Volunteer at Local Middle Schools
  • Engaged in various 5K runs focused on raising awareness and funds for pediatric cancer
  • Engaged in multiple community service projects to support local organizations

References

Professional 

* Angelica Vizcarrondo      Contact number 689-777-6911

* Jennifer Matzner             Contact number  407-283-4663

* Caleb Mallia                     Contact number 321-337-2995

Personal 

* Andreas Cordero.            Contact number 407-283-1566

* Vanessa Alcantara           Contact Number 407-607-0208

Timeline

Barista

Starbucks
08.2024 - Current

QSR

Universal Orlando Resorts
08.2022 - 05.2024

Associate of Arts - Criminology

Valencia College

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Isabella Dawson