Isabella DeCleene
Huntington Beach,CA
Summary
Accomplished server with a proven track record at Anqi By Crustacean, excelling in fast-paced environments through exceptional teamwork and time management. Skilled in enhancing customer satisfaction and upselling premium menu items, demonstrating both strong customer service and food handlers expertise. Trained new staff, ensuring high service standards and compliance with health protocols.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Banquet Server
Anqi By Crustacean
04.2021 - Current
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Fine Dining Server
Anqi By Crustacean
02.2021 - Current
- Suggested wine pairings to go with specific menu items.
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
- Maximized upselling opportunities by promoting daily specials or premium menu items without being overtly salesdriven.
- Managed sections for smooth flow of guests and orders.
- Trained new servers on fine dining etiquette and company standards, improving overall team performance.
Server
Harborside
08.2020 - 02.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server
Tiato
03.2017 - 03.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Science - Health Science
California State University Long Beach
Long Beach, CA05-2020
Skills
- Strong teamwork
- Time Management
- Customer Service
- Table setting knowledge
- Event Setup and Breakdown
- Adaptive Problem Solving
- Punctual and Reliable
- Bar terminology
- Special dietary accommodations
- Server training
- Food Handlers License and Alcohol Servers Certification
Certification
- ServSafe Food Handler's Certification
- Alcoholic Beverage Control Certification- ABC.
Timeline
Banquet Server
Anqi By Crustacean
04.2021 - Current
Fine Dining Server
Anqi By Crustacean
02.2021 - Current
Server
Harborside
08.2020 - 02.2021
Server
Tiato
03.2017 - 03.2020
Bachelor of Science - Health Science
California State University Long Beach
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