Isabella Dominguez
Valrico,FL
Summary
An organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Hostess Trainer
The C House
07.2023 - Current
- Enhanced customer satisfaction by efficiently managing reservations and seating arrangements.
- Streamlined training process for new hostesses, reducing onboarding time significantly.
- Improved team communication by implementing a weekly meeting to address concerns and share updates.
- Developed training materials to standardize hostess procedures, ensuring consistency in service.
- Assisted in conflict resolution between customers and staff, fostering a positive work atmosphere.
- Maintained clean and organized front-of-house areas, contributing to an inviting atmosphere for guests.
- Managed nearly 15 incoming calls from customers per shift.
Babysitter
Brianna Scaglione
04.2021 - Current
- Read stories and played alphabet games to promote early literacy
- Balanced schedules to provide optimal rest, play and educational periods
- Delivered direct, supervised care to group of children between ages 1 and 8
- Enforced rules to teach manners and maintain safe environment
- Assisted younger children with learning how to accomplish small age appropriate jobs.
Golf Services
Top Golf
08.2021 - 07.2023
- Checked clients upon entry, made reservations, escorted clients to their golf bay and assisted entering them into the Top Golf system.
- Assisted clients with clubs as needed.
- Managed approximately 100 reservations per shift.
- Work with up to 150 walk ins per shift.
Hostess
The Battery TPA
01.2021 - 05.2022
- Greeted clients upon entry and ensured that clients were equally distributed amongst the wait staff
- Escorted clients to their tables and received reservations for future dining experiences.
- Managed close to 160 reservations per shift.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
Education
Associate of Arts - Political Science
Clemson University
Clemson, SC05.2027
High School Diploma -
Tampa Catholic High School
Tampa, FL05.2023
Skills
- Strong Leadership
- Performance Evaluation
- Exceptional Communication
- Conflict Resolution
- Event Coordination
- Organizational Skills
- Problem Solving
- Adaptability
- Multitasking Abilities
- Professionalism
Timeline
Hostess Trainer
The C House
07.2023 - Current
Golf Services
Top Golf
08.2021 - 07.2023
Babysitter
Brianna Scaglione
04.2021 - Current
Hostess
The Battery TPA
01.2021 - 05.2022
Associate of Arts - Political Science
Clemson University
High School Diploma -
Tampa Catholic High School
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