Summary
Overview
Work History
Education
Skills
Timeline
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Isabella Doucette

Merrimack,NH

Summary

Strong leader with multiple years experience in the sales environment. Dedicated to working together to create a high performing and motivated workplace. Great relationship building to boost peer and member client morale.

Overview

5
5
years of professional experience

Work History

Assistant Studio Manager

Orangetheory Fitness
02.2023 - Current
  • Enhanced studio efficiency by streamlining administrative processes and implementing organizational systems.
  • Contributed to increased client satisfaction by addressing concerns promptly and maintaining a clean, welcoming environment.
  • Interviewed and hired employees. Trained new employees on studio policies, sales procedures, software systems, and defined clear targets and objectives.
  • Managed inventory and supplies, keeping track of stock levels to avoid shortages or overstocking.
  • Assisted in the development of marketing materials and strategies, resulting in increased brand awareness to new client acquisition.
  • Used KPI's to make informed decisions and drive business improvements.

Sales Associate

Orangetheory Fitness
08.2022 - 02.2023
  • Provided customer service by assisting members with inquiries, bookings, payments, and any other needs that arose.
  • Used industry expertise, customer service skills and analytical nature to resolve member concerns and promote loyalty.
  • Maintained positive member relations by connecting on one one and building relationships, making members feel comfortable.
  • Reached and went above multiple monthly sales and lead generation goals.

Sales Associate

Dicks Sporing Goods
12.2021 - 06.2022
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Achieved monthly phone number and credit card sales goals.

Sales Associate

Yankee Candle
07.2020 - 08.2022
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Cashier

Market Basket Supermarkets
06.2019 - 04.2020
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided feedback.

Education

Bachelor of Science - Environmental Science

Southern New Hampshire University
Hooksett, NH
06.2026

Skills

  • Multitasking Skills
  • Time Management
  • Sales Techniques
  • Business Performance Tracking and Evaluation
  • Hiring and Training
  • Client Relationship Management

Timeline

Assistant Studio Manager

Orangetheory Fitness
02.2023 - Current

Sales Associate

Orangetheory Fitness
08.2022 - 02.2023

Sales Associate

Dicks Sporing Goods
12.2021 - 06.2022

Sales Associate

Yankee Candle
07.2020 - 08.2022

Cashier

Market Basket Supermarkets
06.2019 - 04.2020

Bachelor of Science - Environmental Science

Southern New Hampshire University

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Isabella Doucette