ISABELLA DOWNING
Katy
Summary
Professional with keen eye for detail and history of effective administrative support. Known for ensuring smooth operations through effective organization and thorough communication. Proven ability to collaborate with team members and adapt to changing needs, with strong skills in recordkeeping and time management.
Overview
3
3
years of professional experience
Work History
Facility Operations Team Member
Lifetime
10.2024 - Current
- Streamlined maintenance processes for better equipment performance and reduced downtime.
- Improved facility efficiency by regularly monitoring and adjusting operational systems.
- Assisted in gym operations such as equipment maintenance, cleanliness standards, and inventory management.
- Managed inventory and restocked supplies as needed, ensuring availability of essential items for gym operations.
Sales Associate
Gap, Inc.
07.2022 - 10.2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges
- Built relationships with customers to encourage repeat business
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment
- Solved customer challenges by offering relevant products and services
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers
- Educated clients on current promotional offerings and products using persuasive selling tactics
Associate
Ritters Frozen Custard
02.2022 - 08.2022
- Greeted customers entering store and responded promptly to customer needs
- Built relationships with customers to encourage repeat business
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Enhanced customer satisfaction by providing efficient and accurate cash transactions
- Worked closely with shift manager to solve problems and handle customer concerns
- Developed rapport and fostered brand loyalty by offering personalized service
Education
High School Diploma -
Cypress Park High School
Cypress, TX05.2024
Skills
- Customer service
- Multitasking
- Work ethic and integrity
- Data entry
- Teamwork and collaboration
- Attention to detail
- Organized and efficient
- Computer skills
- Time management
Timeline
Facility Operations Team Member
Lifetime
10.2024 - Current
Sales Associate
Gap, Inc.
07.2022 - 10.2024
Associate
Ritters Frozen Custard
02.2022 - 08.2022
High School Diploma -
Cypress Park High School
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