Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ISABELLA FERNANDEZ

Covina,CA

Summary

Dynamic professional with a strong background in training and team development at Chick-Fil-A. Proven ability to enhance efficiency and boost morale through effective communication and organization. Skilled in time management and staff training, consistently delivering exceptional service and fostering a positive work environment. Adaptable and self-motivated, committed to exceeding expectations.

Overview

3
3
years of professional experience

Work History

FOH Trainer

Chick-fil-A
11.2023 - Current
  • Works well in fast pace environments.
  • Demonstrated versatility by cross-training, Used to work back of house allowing for increased flexibility during busy periods.
  • Enhanced team efficiency by streamlining training processes and implementing best practices.
  • Coordinated with kitchen staff, working hard to stay ahead of demand and exceed customer expectations.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Boosted overall team morale with regular communication and collaboration in a fast-paced environment.

Service Technician Intern

Tesla Motors
03.2023 - 07.2023
  • Diagnosed and repaired vehicle systems, ensuring compliance with safety standards.
  • Conducted routine maintenance tasks to multiple vehicles a day, enhancing vehicle performance and reliability.
  • Maintained accurate records of services performed, contributing to operational transparency.
  • Implemented quality control measures to ensure optimal service delivery and customer satisfaction.

Food & Beverage Team Member

Raging Waters
04.2022 - 09.2022
  • Managed and helped the process of the restaurant I was assigned to when supervisor was away.
  • Maintained clean and safe work area by properly storing food, wiping off counters, sweeping and emptying trash to comply with kitchen sanitation and food safety guidelines.
  • Showed hospitality towards customers and handled any customer problem/escalation. Delivered great quality service.
  • Worked at and assisted other food restaurant locations throughout the park when needed. Worked at and assisted at being a lifeguard around the park when needed as well.

Education

High School Diploma -

Upland High School
Upland, CA
06.2022

Skills

  • Self Motivated
  • Adaptable
  • Organization
  • Training & Development
  • Responsible
  • Excellent Work Ethic
  • Great Communication Skills
  • Cross-functional teamwork
  • Positive Minded
  • Staff Training
  • Money Handling
  • Team Motivation

Languages

English
Native or Bilingual
Spanish
Elementary

Timeline

FOH Trainer

Chick-fil-A
11.2023 - Current

Service Technician Intern

Tesla Motors
03.2023 - 07.2023

Food & Beverage Team Member

Raging Waters
04.2022 - 09.2022

High School Diploma -

Upland High School

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