Isabella Fernandez
The Woodlands,TX
Summary
Detail-oriented and hardworking sales associate with experience in sales transaction management and customer service. Recognized for maintaining an organized sales environment and quickly addressing customer needs while maintaining a neat floor. Ready to contribute to increased sales and improved customer experiences.
Overview
1
1
Certification
2024
2024
years of professional experience
Work History
Sales Associate
Macy's
The Woodlands, Texas
11.2023 - 01.2024
- Maintained an organized sales floor and ensured visual displays were appealing.
- Processed transactions accurately using the point-of-sale system.
- Used technology resources to assist customers in locating and selecting items.
- Resolved customer inquiries and addressed concerns promptly.
- Collaborated with team members to enhance overall customer experience.
- Greeted customers and provided exceptional customer service.
- Assisted customers in selecting merchandise and providing product information.
Volunteer
Radio Maria
New York, New York
- Provided emotional support through engaging conversations to uplift spirits.
- Implemented organizational performance initiatives to enhance team efficiency and effectiveness.
- Organized office space by ordering supplies, setting up equipment, and maintaining cleanliness to create a functional work environment.
- Maintained inventory of office supplies to ensure seamless operations and prevent shortages.
Education
Associate of Arts - Science
Lone Star College
Houston, TX05-2027
Skills
- Sales techniques
- Customer engagement
- Sales transaction management
- Cash register operation
- Payment processing
- Retail display techniques
- Inventory organization
- Customer service
- Team collaboration
- Problem solving
- Goal oriented
- Cash handling
Certification
- OSHA 10-Hour General Safety and Health Certification
Timeline
Sales Associate
Macy's
11.2023 - 01.2024
Volunteer
Radio Maria
Associate of Arts - Science
Lone Star College