Isabella Flores
Farmingdale,NY
Summary
Dynamic and customer-focused professional with a proven track record at La Candela Peruvian Restaurant, enhancing customer satisfaction and streamlining operations. Skilled in multitasking and team collaboration, I excel in high-pressure environments, significantly improving service standards through effective time management and a calm demeanor. Fluent in foreign languages, I adeptly manage diverse customer needs, ensuring a welcoming dining experience.
Overview
1
1
year of professional experience
Work History
Host, Cashier
La Candela Peruvian Restaurant
Hicksville, NY
09.2023 - 10.2024
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered phone calls to take orders, give information and document reservations.
Education
Business
Farmingdale Senior High School
Farmingdale, NYSkills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Server Support
- Foreign language skills
- Table setting knowledge
- Calm Demeanor
- (So much more)
Timeline
Host, Cashier
La Candela Peruvian Restaurant
09.2023 - 10.2024
Business
Farmingdale Senior High School