Sierra Crabtree
Portland,ME
Summary
Dynamic and customer-focused professional work experience at Urban Air Trampoline and Adventure Park. Expert in delivering exceptional service and managing high-pressure situations. Proven ability in multitasking and effective time management, ensuring a welcoming atmosphere while handling reservations and transactions with precision. Committed to enhancing guest experiences through teamwork and attention to detail.
Overview
1
1
year of professional experience
Work History
Host, Cashier
Urban Air Trampoline and Adventure Park
Portland, ME
06.2024 - Current
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Education
Deering Highschool
Portland, MESkills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Reservations
- Online reservations
Timeline
Host, Cashier
Urban Air Trampoline and Adventure Park
06.2024 - Current
Deering Highschool