ISABELLA FORD
Allen,TX
Summary
In any situation, remain calm and level-headed. When it comes to attending to guests, she is skilled at creating a welcoming atmosphere. During busy times, team-player who is quick to assist where ever needed. Highly effective at quickly picking up new skills and dealing calmly with a wide range of customer requests. Team player who is friendly, punctual, and enthusiastic.
Experienced with customer service and sales support. Utilizes strong communication skills to foster positive client relationships and facilitate sales processes. Knowledge of inventory management and problem-solving to ensure smooth operations.
Overview
5
5
years of professional experience
Work History
Social Media Manager
2Girls1Brush Beauty
Fort Worth, TX
10.2023 - Current
- Developed and executed comprehensive social media strategies to enhance brand visibility and engagement.
- Analyzed performance metrics to optimize content effectiveness across various platforms.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
Sales Assistant
Aerie Outlet
Allen, TX
08.2022 - Current
- Greeted customers and offered assistance with merchandise selection, accessory selection, and purchase completion.
- Provided knowledgeable and friendly assistance to customers at every stage of the shopping and purchasing process.
- Welcomed new members and established and updated memberships in Reward programs.
Hostess
Urban Grill and Wine Bar McKinney
McKinney, TX
07.2022 - 08.2022
- Oversaw server balance and table turnover to ensure that customers were properly seated and satisfied.
- Maintaining accurate waitlist quotes while efficiently directing the seating of guest parties.
- Oversaw the dining area with natural leadership abilities and organizational strategies focused on balancing guest and business needs.
Greeter
The Stix Icehouse
McKinney, TX
12.2021 - 03.2022
- Directed customers and cleared the front entry area of trash and debris.
- Communicated with supervisors to escalate customer concerns, store issues, and inventory requirements on a regular basis.
- Assisted Guest to certain areas to find a table.
- Helped keep the floor clean and everything organized.
- Answered guest questions on the phone or in person.
Hostess/Busser
Texas Roadhouse
McKinney, TX
08.2021 - 12.2021
- Customer questions about hours, seating, and wait times information were answered by me.
- Oversaw the dining area with natural leadership abilities and organizational strategies focused on balancing guest and business needs.
- Took phone and walk-in reservations, keeping scheduling demands and kitchen output on schedule to avoid overflow.
- Gathered information about the size of the guests' party, led them to their seats.
- Worked well with other employees in managing people and making everything run smoothly.
- Trained other employees on how to bus tables quickly and efficiently to keep everything on track.
Education
High School -
Lovejoy High School
Lucas, TX05-2023
Skills
- Extremely organized
- Conflict resolution
- Data Management
- Leadership training
- Goal-setting
- Active listening
- Time management
- Customer relations
- Inventory management
- Multi-line Telephone Systems
- Teamwork and collaboration
Timeline
Social Media Manager
2Girls1Brush Beauty
10.2023 - Current
Sales Assistant
Aerie Outlet
08.2022 - Current
Hostess
Urban Grill and Wine Bar McKinney
07.2022 - 08.2022
Greeter
The Stix Icehouse
12.2021 - 03.2022
Hostess/Busser
Texas Roadhouse
08.2021 - 12.2021
High School -
Lovejoy High School