Conducted interviews, hired new employees, and assisted in the completion of HR paperwork.
Developed detailed training guides and facilitated informative sessions for staff.
Provided enthusiastic and professional customer service to all patrons.
Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Ensured all safety and sanitation regulations were met.
Program Manager
USDA Farm Service Agency
Juneau, WI
05.2015 - 11.2019
Maintained accurate records by entering details such as payments, producer information, and eligibility requirements into the computer system.
Implemented the 2014 Farm Bill ARC/PLC program and trained fellow employees on policies.
Generated over $24 million dollars in subsidized payments to local farmers/ranchers.
Entered time & attended daily; responsible for bi-weekly payroll and various administrative duties.
Gained expertise in various federal software systems, including GPS mapping and loan development software.
Education
Agriculture - Crops & Soil Science
University of Madison, WI - FISC
Madison, WI
03-2015
Skills
Program Management
Customer Service
Data analysis
Extremely organized
Self-motivated
Highly Personable
Quick Learner
Certification
Received the "Behind the Scenes" Award for District 3 in the State of Wisconsin (August 2018). The award acknowledged my ability to complete tasks without being asked, as well as undertaking a large workload.
Personal Lines Fire Underwriting Service Assistant at State Farm Insurance – Richardson, TXPersonal Lines Fire Underwriting Service Assistant at State Farm Insurance – Richardson, TX