Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isabella Fusco

Naples

Summary

Friendly and reliable, offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Also, a strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

5
5
years of professional experience

Work History

Hostess, Cashier, Server, Etc.

New York Pizza And Pasta
10.2020 - Current
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Checked guests' identification before serving alcoholic beverages.

Assistant Office Manager

Aspen Dental
07.2023 - 01.2024
  • Coordinated office operations to enhance workflow efficiency and support team productivity.
  • Developed training materials for new hires, fostering a smooth onboarding process and employee integration.
  • Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
  • Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
  • Transferred and directed phone calls, guests, and mail to correct staff members.
  • Supported the Office Manager with various tasks such as preparing reports or presentations for monthly meetings.
  • Provided exceptional customer service by responding promptly to inquiries from clients or stakeholders both in-person and via phone or email correspondence.
  • Handled sensitive information with discretion by adhering to confidentiality protocols at all times.
  • Monitored front areas so that questions could be promptly addressed.
  • Kept high average of performance evaluations.

Education

High School Diploma -

Palmetto Ridge High School
06.2022

Associate of Arts - General Studies

Florida SouthWestern State College
Naples, FL
04.2024

Esthetician License -

Lorenzo Walker Technical College
Naples, FL
12-2025

Skills

  • Issue Resolution
  • Time Management Skills
  • Currency Counting
  • Payment Collection
  • POS Systems Operations
  • Credit and Cash Transactions
  • Hospitality and Accommodation
  • Customer Assistance
  • Cleaning and Sanitizing
  • Staff Training

Timeline

Assistant Office Manager

Aspen Dental
07.2023 - 01.2024

Hostess, Cashier, Server, Etc.

New York Pizza And Pasta
10.2020 - Current

High School Diploma -

Palmetto Ridge High School

Associate of Arts - General Studies

Florida SouthWestern State College

Esthetician License -

Lorenzo Walker Technical College

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