Isabella Gagnon
Phoenix,AZ
Summary
Dynamic professional with extensive experience in customer service at The Monarch Scottsdale, excelling in team collaboration and presentation skills. Proven ability to enhance customer satisfaction through engaging interactions and effective communication. Adept at managing inventory and training staff, consistently delivering exceptional service and fostering positive relationships.
Overview
2
2
years of professional experience
Work History
Front Desk Agent
The monarch scottsdale
Scottsdale, Arizona
06.2025 - Current
- Greeted guests warmly and efficiently at the front desk.
- Answered phone calls and responded to guest inquiries promptly.
- Collaborated with team members to ensure smooth operations daily.
- Generated daily reports detailing occupancy levels, revenue amounts.
Bartender
The Monarch Scottsdale
Scottsdale, Arizona
02.2025 - Current
- Educated patrons on drink specials and upcoming events at the venue.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Trained new bartenders on drink preparation and upselling techniques.
- Studied industry trends to inform planning of bar menu and development of new drink recipes.
Private Nanny
Family Business
Scottsdale, Arizona
08.2023 - Current
- Maintained a safe, healthy and nurturing environment for the children in their home.
- Created nurturing, safe environments to promote emotional, social, and intellectual growth.
- Regulated children's schedules to balance rest, learning, and play.
- Documented and communicated daily reports outlining each child's daily activities.
Golf cart bartender
Red Run Golf club
Royal Oak, Michigan
05.2024 - 08.2025
- Assisted in inventory management by tracking supplies and placing orders.
- Engaged with customers to provide exceptional service and build rapport.
- Greeted customers and provided excellent customer service.
Education
Marketing And Advertisement
Grand Canyon University
Phoenix, AZ04-2026
Lutheran High North
Macomb, MI06-2022
Skills
- Customer service
- Team collaboration
- Medical office prospecting
- Cold calling
- Customer satisfaction
- Presentation skills
References
References available upon request.
Timeline
Front Desk Agent
The monarch scottsdale
06.2025 - Current
Bartender
The Monarch Scottsdale
02.2025 - Current
Golf cart bartender
Red Run Golf club
05.2024 - 08.2025
Private Nanny
Family Business
08.2023 - Current
Marketing And Advertisement
Grand Canyon University
Lutheran High North
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