Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Medical Receptionist
Associates in Internal Medicine
09.2021 - Current
Maintained current and accurate medical records for patients.
Transcribed phone messages and relayed to appropriate personnel.
Helped patients complete necessary medical forms and documentation.
Managed multi-line phone system and pleasantly greeted patients.
Supported office staff and operational requirements with administrative tasks.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Performed various administrative tasks by filing, copying and faxing documents.
Obtained payments from patients and scanned identification and insurance cards.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Performed vital check during patient intake including blood pressure and temperature
Performed electrocardiograms on patients
Administrative Assistant
Bella Vista Real Estate
05.2020 - 08.2021
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Established administrative work procedures to track staff's daily tasks.
Volunteered to help with special projects of varying degrees of complexity.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Liaised between clients and vendors and maintained effective lines of communication.
Volunteer
Complete Care at Madison Center
09.2017 - 06.2019
Used strong interpersonal communication skills to convey information to others.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Assisted with special events and programs.
Maintained clean, neat, and operational facilities to serve program needs.
Assisted in transporting immobile residents to dining hall, common area, and/or living quarters
Assisted with execution of meal time to the residents
Education
Bachelor of Arts - Psychology
Rutgers University
New Brunswick, NJ
08-2024
Skills
Administrative Support
Microsoft Word
Appointment scheduling
Co-payment collection
Patient registration
Electronic medical records
Proficient in athenaOne EHR system
Patient Intake
Timeline
Medical Receptionist
Associates in Internal Medicine
09.2021 - Current
Administrative Assistant
Bella Vista Real Estate
05.2020 - 08.2021
Volunteer
Complete Care at Madison Center
09.2017 - 06.2019
Bachelor of Arts - Psychology
Rutgers University
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