Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Isabella Gianquinto

Gallatin

Summary

Energetic, hardworking bartender with 4+ years of experience, excelling in high-volume environments, showcasing a blend of creativity in mixology and exceptional customer service. Skilled in fostering collaborative team work environments and conflict resolution, with adherence to ServeSafe protocols. Committed to elevating guest experiences through craft quality cocktails, personable and efficient service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Bartender

Cherries
03.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Supervisor/Bartender

Tennessee Rickhouse- BNA
02.2023 - 03.2024
  • Efficiently prepared and served high quality cocktails to guests, ensuring optimal customer satisfaction
  • Supervised and led a team of bartenders, promoting a collaborative and communicative environment, enhancing productivity and service
  • Demonstrated problem-solving skills by addressing, communicating and resolving service-related issues with guests, management and security
  • Carefully reviewed identification and monitored guest behavior to confirm proper ServeSafe protocols within the airport.

Bartender/Server

Bad Daddy's Burger Bar
05.2021 - 11.2022
  • Managed bar operations, including inventory and cash handling, ensuring seamless opening and closing
  • Fostered strong customer rapport, enhancing guest experience and loyalty
  • Leveraged extensive knowledge of beverages to boost daily sales, contributing to overall revenue growth
  • Efficiently maintained a well-stocked and presentable bar under high-volume conditions
  • Trained new staff, fostering a team-oriented environment and improving service quality.

Beertender

Hop Springs- Life Is Brewing
05.2021 - 12.2021
  • Managed high-volume customer service during large events, ensuring satisfaction
  • Assisted in sales tracking and inventory control, identifying discrepancies
  • Maintained effective communication with team for seamless operations
  • Performed physical tasks including tent setup and keg changes, lifting up to 40lbs routinely
  • Contributed to revenue growth by ensuring optimal guest experience.

Quick Service Food & Beverage Cast Member

The Walt Disney Company
12.2019 - 04.2020
  • Efficiently managed high-volume food service operations at a premier entertainment company
  • Mastered multitasking, seamlessly handling customer orders while ensuring a clean and efficient workspace
  • Addressed and resolved customer complaints, consistently delivering positive dining experiences
  • Contributed to the company's reputation for exceptional guest service through diligent work and attention to detail.

Education

Bachelor's degree in Organizational Communications -

Florida International University
MIAMI, FL
08.2020

Associate of Theatre Arts/Education -

Miami Dad College
MIAMI, FL
05.2018

Skills

  • Customer service
  • Communication
  • Teamwork
  • Mixology
  • Conflict resolution
  • ServeSafe protocols
  • Multitasking
  • Time-Management
  • Attention to detail
  • POS systems
  • Cash Handling
  • Liquor, Beer and Wine Knowledge

Certification

TABC

Manager Food Handler

Timeline

Bartender

Cherries
03.2024 - Current

Supervisor/Bartender

Tennessee Rickhouse- BNA
02.2023 - 03.2024

Bartender/Server

Bad Daddy's Burger Bar
05.2021 - 11.2022

Beertender

Hop Springs- Life Is Brewing
05.2021 - 12.2021

Quick Service Food & Beverage Cast Member

The Walt Disney Company
12.2019 - 04.2020

Bachelor's degree in Organizational Communications -

Florida International University

Associate of Theatre Arts/Education -

Miami Dad College

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Isabella Gianquinto