Isabella Godinez

- Facilitated workshops helping students at WSU figure out their 4 year plan

- Evaluated and assessed student performance through assignment grading

- Collaborated with leadership ambassadors to create new processes and training for incoming students.

- Resolved customer complaints in a timely manner while ensuring customer satisfaction.

- Provided guidance and direction to subordinates regarding job duties and responsibilities.

- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.

- Managed new marketing objectives for leadership.

• Greeted customers and provided assistance to ensure a positive shopping experience.
• Assisted with returns, exchanges, and refunds in accordance with company policy.
• Provided product knowledge to customers on the features and benefits of products.
• Answered customer inquiries regarding store policies and procedures.
• Performed cashier duties such as processing payments, returns, and exchanges accurately.